/* OffiPro Inbox (web) — même esprit que l'admin : clair, violet, arrondi ; mise en page façon Messenger */
:root{--brand:#6d28d9;--brand2:#8b5cf6;--soft:#ede9fe;--tint:#f4f3ff;--text:#1e1b3a;--muted:#6b7280;--line:#eceaf5;--in:#f0f0f3;--red:#dc2626;--redsoft:#fee2e2;--wa:#25d366;--ms:#0a7cff;--ig:#e1306c;--web:#7c3aed;--grad:linear-gradient(135deg,#8b5cf6,#6d28d9)}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%;background:#fff;color:var(--text);font:15px/1.4 Inter,system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;-webkit-font-smoothing:antialiased;-webkit-tap-highlight-color:transparent}
button,input,textarea{font:inherit;color:inherit}
button{border:0;background:none;cursor:pointer}
button:focus-visible,a:focus-visible,[tabindex]:focus-visible{outline:2px solid var(--brand2);outline-offset:2px}
/* la page occupe exactement l'écran visible (au-dessus de la barre système Android et du clavier) : la barre d'écriture reste toujours en bas */
#app{position:fixed;inset:0;overflow:hidden}
.hide{display:none!important}
.ico{width:22px;height:22px;fill:currentColor;flex:none}
.iconbtn{width:40px;height:40px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;color:var(--brand);flex:none}
.iconbtn:hover{background:var(--tint)}

/* connexion */
.login{min-height:100%;display:flex;align-items:center;justify-content:center;padding:24px;background:linear-gradient(180deg,#f4f3ff,#ede9fe 55%,#fff)}
.login-card{width:100%;max-width:380px;text-align:center}
.logo{width:84px;height:84px;border-radius:26px;background:var(--grad);display:flex;align-items:center;justify-content:center;margin:0 auto 18px;box-shadow:0 18px 38px -14px rgba(76,29,149,.55)}
.logo svg{width:46px;height:46px;fill:#fff}
.login h1{font-size:28px;font-weight:800;letter-spacing:-.02em}
.login .sub{color:var(--muted);margin-bottom:28px}
.field{display:block;width:100%;background:#fff;border:1px solid rgba(124,58,237,.2);border-radius:16px;padding:15px 16px;margin-bottom:12px;outline:none;transition:.15s}
.field:focus{border-color:var(--brand2);box-shadow:0 0 0 4px rgba(139,92,246,.15)}
.code{text-align:center;font-size:26px;letter-spacing:10px;font-weight:800}
.btn{display:flex;align-items:center;justify-content:center;width:100%;height:52px;border-radius:16px;background:var(--brand);color:#fff;font-weight:700;font-size:16px;box-shadow:0 10px 18px -10px rgba(109,40,217,.7)}
.btn:disabled{opacity:.5;cursor:default}
.btn.ghost{background:none;color:var(--brand);box-shadow:none;height:44px}
.err{background:var(--redsoft);color:var(--red);border-radius:12px;padding:10px 14px;margin-top:14px}
.info{margin-bottom:16px}
.note{color:var(--muted);font-size:13px;margin-top:22px}
.spin{width:22px;height:22px;border:2.5px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:sp .8s linear infinite}
.spin.dark{border-color:rgba(109,40,217,.2);border-top-color:var(--brand)}
@keyframes sp{to{transform:rotate(360deg)}}

/* structure */
.shell{display:grid;grid-template-columns:minmax(320px,380px) 1fr;height:100%}
.side{border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0;min-height:0}
.main{display:flex;flex-direction:column;min-width:0;min-height:0;background:#fff}
.empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--muted);gap:10px;background:var(--tint)}
.empty svg{width:64px;height:64px;fill:#c4b5fd}
@media(max-width:800px){.shell{grid-template-columns:1fr}.shell.chat-open .side{display:none}.shell:not(.chat-open) .main{display:none}}

/* liste */
.top{display:flex;align-items:center;gap:12px;padding:calc(10px + env(safe-area-inset-top)) 12px 6px 16px}
.top h2{font-size:24px;font-weight:800;flex:1;letter-spacing:-.01em}
.me{position:relative}
.menu{position:absolute;top:46px;left:0;z-index:20;background:#fff;border-radius:14px;box-shadow:0 18px 40px -12px rgba(30,27,58,.35);padding:6px;min-width:240px}
.menu .who{padding:10px 12px;font-weight:700;border-bottom:1px solid var(--line);margin-bottom:4px}
.menu button{display:flex;gap:10px;align-items:center;width:100%;text-align:left;padding:10px 12px;border-radius:10px}
.menu button:hover{background:var(--tint)}
.menu button .ico{width:20px;height:20px;color:var(--muted)}
.search{display:flex;align-items:center;gap:8px;margin:6px 16px;background:var(--in);border-radius:22px;padding:9px 14px;color:var(--muted)}
.search input{flex:1;border:0;background:none;outline:none;color:var(--text);min-width:0}
.search .ico{width:20px;height:20px}
.chips{display:flex;gap:8px;overflow-x:auto;padding:6px 12px 8px;scrollbar-width:none}
.chips::-webkit-scrollbar{display:none}
.chip{flex:none;padding:7px 14px;border-radius:18px;background:var(--tint);font-weight:600;font-size:14px;white-space:nowrap}
.chip span{color:var(--muted);font-size:13px;margin-left:5px}
.chip.on{background:var(--brand);color:#fff}.chip.on span{color:rgba(255,255,255,.85)}
.list{flex:1;overflow-y:auto;padding-bottom:calc(16px + env(safe-area-inset-bottom))}
.row{display:flex;align-items:center;gap:12px;padding:9px 16px;cursor:pointer;position:relative;border-radius:12px;margin:0 6px}
.row:hover{background:#f8f7fd}.row.act{background:var(--soft)}
.row .mid{flex:1;min-width:0}
.row .t{display:flex;align-items:center;gap:4px;font-weight:600;font-size:16px}
.row .t b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-weight:inherit}
.row .p{display:flex;color:var(--muted);font-size:14px;min-width:0}
.row .p .pv{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row .p .tm{flex:none;white-space:nowrap}
.row.unread .t{font-weight:800}.row.unread .p{color:var(--text);font-weight:700}
.tags{display:flex;gap:5px;margin-top:3px;flex-wrap:wrap}
.tag{font-size:11px;font-weight:700;border-radius:10px;padding:1px 7px;background:var(--soft);color:var(--brand)}
.tag.h{background:var(--redsoft);color:var(--red)}.tag.l{background:#ecfdf5;color:#047857}.tag.a{background:#f3f4f6;color:var(--muted)}
.badge{min-width:22px;height:22px;border-radius:11px;background:var(--brand);color:#fff;font-size:12px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;padding:0 6px;flex:none}
.star{color:#f59e0b;font-size:13px}
.rowmenu{position:absolute;right:16px;top:44px;z-index:10}
.more{opacity:0;color:var(--muted)}.row:hover .more,.row:focus-within .more{opacity:1}
@media(hover:none){.more{opacity:1}}
.blank{padding:40px;color:var(--muted);text-align:center}
.banner{margin:4px 16px 8px;padding:10px 12px;border-radius:12px;background:var(--soft);font-size:13px;display:flex;gap:8px;align-items:center}
.banner button{color:var(--brand);font-weight:700;margin-left:auto;white-space:nowrap}

/* avatar */
.av{position:relative;flex:none;border-radius:50%}
.av .img,.av .ini{width:100%;height:100%;border-radius:50%;object-fit:cover;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700}
.av .ch{position:absolute;right:-2px;bottom:-2px;width:38%;height:38%;border-radius:50%;border:2px solid #fff;display:flex;align-items:center;justify-content:center}
.av .ch svg{width:60%;height:60%;fill:#fff}
.ch.whatsapp{background:var(--wa)}.ch.messenger{background:var(--ms)}.ch.instagram{background:var(--ig)}.ch.web{background:var(--web)}

/* discussion */
.chead{display:flex;align-items:center;gap:10px;padding:calc(6px + env(safe-area-inset-top)) 10px 6px 4px;border-bottom:1px solid var(--line);background:#fff;z-index:2}
.chead .who{flex:1;min-width:0}
.chead .who b{display:block;font-size:17px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chead .who small{display:block;color:var(--muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(min-width:801px){.chead .back{display:none}.chead{padding-left:16px}}
.mode{display:flex;background:var(--tint);border-radius:16px;padding:3px;flex:none}
.mode button{padding:6px 11px;border-radius:13px;font-size:13px;font-weight:700;color:var(--muted);display:flex;gap:4px;align-items:center}
.mode button svg{width:14px;height:14px;fill:currentColor}
@media(max-width:420px){.mode button{padding:6px 8px}.mode button svg{display:none}.chead .iconbtn{width:36px}}
.mode button.on.ag{background:var(--grad);color:#fff}
.mode button.on.me{background:linear-gradient(135deg,#f97316,#dc2626);color:#fff}
.msgs{flex:1;overflow-y:auto;padding:10px 12px;display:flex;flex-direction:column;overscroll-behavior:contain}
.day{text-align:center;color:var(--muted);font-size:12px;font-weight:600;margin:14px 0 6px}
.grp{display:flex;flex-direction:column;margin-top:8px}
.grp.in{align-items:flex-start}.grp.out{align-items:flex-end}
.by{font-size:11px;color:var(--muted);font-weight:600;margin:0 12px 2px;display:flex;gap:3px;align-items:center}
.by svg{width:12px;height:12px;fill:var(--brand)}
.line{display:flex;align-items:flex-end;gap:6px;max-width:min(78%,560px)}
.grp.in .line{padding-left:0}
.mini{width:28px;height:28px;flex:none}
.mini.sp{visibility:hidden}
.b{border-radius:20px;padding:8px 12px;white-space:pre-wrap;word-wrap:break-word;overflow-wrap:anywhere;margin-top:2px;max-width:100%}
.b a{color:inherit;text-decoration:underline}
.in .b{background:var(--in)}
.out .b{background:var(--grad);color:#fff}
.out.ia .b{background:var(--soft);color:var(--text)}
.out.fail .b{background:var(--redsoft);color:var(--red)}
.grp.in .line:not(.l) .b{border-bottom-left-radius:5px}
.grp.in .line:not(.f) .b{border-top-left-radius:5px}
.grp.out .line:not(.l) .b{border-bottom-right-radius:5px}
.grp.out .line:not(.f) .b{border-top-right-radius:5px}
.b.emoji{background:none!important;font-size:36px;line-height:1.1;padding:2px 4px}
.b.media{padding:3px}
.b img.ph{display:block;max-width:260px;max-height:300px;border-radius:17px;cursor:zoom-in;background:#ddd}
.b .cap{padding:6px 9px 4px}
.b .nt{font-size:12px;opacity:.75;padding:4px 9px 6px}
/* appel manqué (comme Messenger) */
.callb{padding:12px;min-width:250px}
.callb .cr{display:flex;gap:12px;align-items:center}
.callb .ci{position:relative;width:44px;height:44px;border-radius:50%;background:#f02849;display:flex;align-items:center;justify-content:center;flex:none}
.callb .ci svg{width:22px;height:22px;fill:#fff}
.callb .ci i{position:absolute;right:6px;top:5px;color:#fff;font-style:normal;font-size:10px;font-weight:900}
.callb b{display:block;font-size:16px}.callb small{display:block;color:var(--muted);font-size:13px;margin-top:1px}
.callb .recall{display:block;margin-top:12px;padding:11px;border-radius:12px;background:#fff;color:var(--text)!important;text-decoration:none!important;font-weight:700;text-align:center}
.callb .recall:hover{background:#f7f7fa}
.callb .hint{margin-top:8px}
/* liste façon Messenger */
.stories{display:flex;gap:14px;overflow-x:auto;padding:4px 16px 12px;scrollbar-width:none}
.stories::-webkit-scrollbar{display:none}
.st{display:flex;flex-direction:column;align-items:center;gap:5px;width:64px;flex:none}
.st span{font-size:12px;color:var(--muted);max-width:64px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.av .on{position:absolute;right:1px;bottom:1px;width:24%;height:24%;min-width:12px;min-height:12px;border-radius:50%;background:#31a24c;border:3px solid #fff}
.row .side2{display:flex;flex-direction:column;align-items:flex-end;gap:8px;align-self:flex-start;padding-top:6px;flex:none}
.row .side2 .tm{font-size:12px;color:var(--muted)}
.row.unread .side2 .tm{color:var(--brand);font-weight:700}
.row .dot{width:12px;height:12px;border-radius:50%;background:var(--brand)}
.row .p.miss{color:#f02849!important;font-weight:700;align-items:center;gap:4px}
.row .p .mi{width:16px;height:16px;fill:#f02849;flex:none}
.callbtn{width:42px;height:42px;border-radius:50%;background:#e4e6eb;display:flex;align-items:center;justify-content:center;flex:none}
.callbtn svg{width:22px;height:22px;fill:var(--text)}
.callbtn:hover{background:#d8dadf}
.b video.vid{display:block;max-width:300px;max-height:340px;width:100%;border-radius:17px;background:#000}
.b .dl{display:block;font-size:12px;font-weight:600;padding:6px 9px 4px;text-decoration:none!important;color:var(--brand)!important}
.vt{font-size:12px;color:var(--muted);font-weight:600;display:flex;gap:4px;align-items:center;margin-bottom:2px}
.vt svg{width:15px;height:15px;fill:var(--brand)}
.meta{font-size:11px;color:var(--muted);margin:2px 8px 0}
.meta.e{color:var(--red)}
.aud{display:flex;align-items:center;gap:8px;width:230px;padding:2px 2px}
.aud .pl{width:34px;height:34px;border-radius:50%;background:var(--brand);color:#fff;display:flex;align-items:center;justify-content:center;flex:none}
.out:not(.ia) .aud .pl{background:rgba(255,255,255,.25)}
.aud .pl svg{width:20px;height:20px;fill:#fff}
.aud .wave{flex:1;height:30px;display:flex;align-items:center;gap:2px;cursor:pointer}
.aud .wave i{flex:1;border-radius:2px;background:currentColor;opacity:.35}
.aud .wave i.p{opacity:1}
.aud .tt{font-size:12px;min-width:30px;text-align:right}
.agentbar{display:flex;gap:8px;align-items:center;padding:8px 14px;background:var(--soft);font-size:12.5px;cursor:pointer}
.agentbar b{color:var(--brand);margin-left:auto;white-space:nowrap}
.agentbar svg{width:18px;height:18px;fill:var(--brand);flex:none}
.attach{display:flex;gap:10px;align-items:center;padding:10px;background:var(--tint)}
.attach img{width:64px;height:64px;object-fit:cover;border-radius:12px}
.attach span{flex:1;color:var(--muted);font-size:13px}
.emojis{display:flex;gap:2px;overflow-x:auto;padding:6px 8px;scrollbar-width:none}
.emojis button{font-size:26px;padding:4px 6px;border-radius:50%}
.emojis button:hover{background:var(--tint)}
.comp{display:flex;align-items:flex-end;gap:2px;padding:6px 6px calc(6px + env(safe-area-inset-bottom))}
.inp{flex:1;display:flex;align-items:flex-end;background:var(--in);border-radius:22px;padding:0 4px 0 14px;min-width:0}
.inp textarea{flex:1;border:0;background:none;outline:none;resize:none;padding:10px 0;max-height:140px;line-height:20px;min-width:0}
.inp .iconbtn{width:36px;height:40px;color:var(--brand2)}
.rec{flex:1;display:flex;align-items:center;gap:8px;background:var(--grad);color:#fff;border-radius:22px;padding:10px 14px}
.rec .dot{width:10px;height:10px;border-radius:50%;background:#ff4d4f;animation:bl 1s infinite}
.rec b{margin-left:auto}
@keyframes bl{50%{opacity:.3}}
.thumb{font-size:24px}
.toast{position:fixed;left:50%;bottom:calc(90px + env(safe-area-inset-bottom));transform:translateX(-50%);background:#1e1b3a;color:#fff;padding:10px 16px;border-radius:12px;font-size:14px;z-index:50;max-width:90vw;box-shadow:0 10px 30px -10px rgba(0,0,0,.5)}
.viewer{position:fixed;inset:0;background:rgba(0,0,0,.92);z-index:60;display:flex;align-items:center;justify-content:center}
.viewer img{max-width:100%;max-height:100%;object-fit:contain}
.viewer button{position:absolute;top:calc(10px + env(safe-area-inset-top));right:10px;color:#fff}
.loading{flex:1;display:flex;align-items:center;justify-content:center}
.older{align-self:center;margin:8px;color:var(--brand);font-weight:600;font-size:13px}

/* Vente / Facture dans l'en-tête */
.acts{position:relative;display:flex;gap:6px;flex:none}
.pill{height:34px;padding:0 12px;border-radius:17px;background:var(--tint);font-weight:700;font-size:13px;white-space:nowrap}
.pill:hover{background:var(--soft)}
.salemenu{top:40px;right:0;left:auto}
@media(max-width:1100px){.pill .lbl{display:none}.pill{padding:0 9px}}
@media(max-width:560px){.chead{flex-wrap:wrap;row-gap:4px}.chead .who{min-width:150px}.chead .acts{order:5;margin-left:44px}.chead .mode{order:6;margin-left:auto}.pill .lbl{display:inline}.pill{padding:0 12px}}
/* fenêtres de formulaire */
.sheet .card.form{max-width:640px;padding:0;display:flex;flex-direction:column}
.sh-h{display:flex;align-items:center;justify-content:space-between;padding:12px 12px 12px 20px;border-bottom:1px solid var(--line)}
.sh-h h3{margin:0}
.sh-b{padding:16px 20px 20px;overflow:auto}
.sh-load{display:flex;gap:10px;align-items:center;color:var(--muted);padding:20px 0}
.why{background:var(--tint);border-radius:12px;padding:10px 12px;font-size:13.5px;color:var(--text)!important}
.fgrid{display:grid;grid-template-columns:1fr 1fr;gap:10px 12px}
.fgrid .full{grid-column:1/-1}
.fgrid label,.fgrid .lb{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:600;color:var(--muted)}
.fgrid input,.fgrid select{border:1px solid rgba(124,58,237,.2);border-radius:10px;padding:9px 10px;font-size:14px;color:var(--text);background:#fff;outline:none;width:100%}
.fgrid input:focus,.fgrid select:focus{border-color:var(--brand2);box-shadow:0 0 0 3px rgba(139,92,246,.15)}
.fgrid .ck{flex-direction:row;align-items:center;gap:8px;color:var(--text);font-weight:500}.fgrid .ck input{width:auto}
.fgrid small{font-weight:400;color:#b45309}
.cmd{border:1px dashed rgba(109,40,217,.45);border-radius:10px;padding:8px 10px;font-size:13px;color:var(--text);font-weight:400;margin-bottom:6px}
.items{display:flex;flex-direction:column;gap:8px}
.it{display:grid;grid-template-columns:1fr 64px 100px 36px;gap:6px;align-items:start}
.it.bad .pick input{border-color:#fca5a5;background:#fff7f7}
.pick{position:relative}.pick small{display:block;margin-top:3px;color:var(--muted)}
.hits{position:absolute;left:0;right:0;top:100%;z-index:5;background:#fff;border-radius:12px;box-shadow:0 14px 30px -10px rgba(30,27,58,.35);max-height:240px;overflow:auto;padding:4px}
.hits button{display:flex;justify-content:space-between;gap:8px;width:100%;text-align:left;padding:8px 10px;border-radius:8px;font-size:13px}
.hits button:hover{background:var(--tint)}.hits small{color:var(--brand)!important;white-space:nowrap}
.rowb{display:flex;align-items:center;justify-content:space-between;gap:8px}.rowb.wrap{flex-wrap:wrap;justify-content:flex-end}
.btn.sm{height:42px;width:auto;padding:0 16px;font-size:14px}.btn.wa{background:#10b981}
.msg{font-size:13px;min-height:16px}.msg.good{color:#047857}.msg.bad{color:var(--red)}
@media(max-width:560px){.fgrid{grid-template-columns:1fr}.it{grid-template-columns:1fr 56px 84px 32px}.sheet{padding:0;align-items:flex-end}.sheet .card.form{border-radius:20px 20px 0 0;max-height:94vh}}
/* panneau notifications */
.sheet{position:fixed;inset:0;background:rgba(30,27,58,.4);z-index:40;display:flex;align-items:center;justify-content:center;padding:16px}
.sheet .card{background:#fff;border-radius:20px;max-width:520px;width:100%;max-height:90vh;overflow:auto;padding:22px;box-shadow:0 30px 60px -20px rgba(30,27,58,.5)}
.sheet h3{font-size:19px;margin-bottom:8px}
.sheet p{color:var(--muted);margin-bottom:12px;font-size:14px}
.sheet ol{margin:0 0 12px 20px;color:var(--muted);font-size:14px}
.sheet textarea{width:100%;min-height:130px;border:1px solid rgba(124,58,237,.2);border-radius:12px;padding:10px;font:12px/1.4 ui-monospace,Consolas,monospace;outline:none;margin-bottom:10px}
.sheet .ok{background:#ecfdf5;color:#047857;border-radius:12px;padding:10px 14px;margin-bottom:12px;font-size:14px}
.sheet .row2{display:flex;gap:10px;margin-top:6px}